Underwriting » Security Risks & Crisis Response

Security Risks & Crisis Response

Introduction

Kidnap, extortion, threat, disappearance or detention are among the most stressful experiences a family or organisation can experience. It’s critical to choose an insurer and crisis response team you can trust and which can support you globally before, during and following an incident.

Why choose Convex?

Our approach combines the market’s most experienced underwriting experts with a hybrid in house crisis response model, meaning our clients benefit from an innovative and highly efficient model which has the flexibility to adapt to our clients’ needs, whether in terms of cover, risk mitigation, routine security advisory, crisis response in an incident, or post incident support and the claims process.

Our Security Risks policy

Whether mitigating risks like kidnap, threat extortion or malicious detention, enhancing your resilience or ensuring you can access 24/7 security advisory and crisis response, our Security Risks policy combines a highly experienced crisis response team with the market’s most experienced underwriters with over 50 years of experience and involvement in 3,500 claims. Our underwriting platform provides a level of efficiency and confidentiality unrivalled in the market, and our ethos is focused on being open minded when assessing risks to ensure we provide the best solution for the broker and their client.

Crisis Response

Convex’s Security Risks policy is underpinned by one of the most experienced and diverse Crisis Response teams in the market, with 200+ years of collective experience across 1,800 crises and a global network that is second to none.

Our capability and experience:

Over 20 specialist crisis response consultants
A diverse, global team, with significant language capability and based in multiple different jurisdictions
Collective team experience of responding to over 1,800 crises
Includes former Heads of Global Security and Crisis Management from global multinationals as well as highly experienced consultants with backgrounds in law enforcement, the military and special forces, intelligence, diplomacy, the media and NGOs

Why is Convex’s approach different?

Our innovative crisis response model allows us to engage with and support policyholders in a unique way, from interactive onboarding when you bind, a pre-incident risk mitigation model that genuinely supports clients in mitigating risks, access to routine security advisory, and inclusive access to a crisis management and collaboration platform which enables clients to prepare for and respond to any crisis.

Fundamentally our Security Risks policy is designed to be more than just something to be triggered in the event of a serious crisis, as reflected in our unique differentiators:

Our focus on our clients

Onboarding: we take the time to get to know clients before an incident happens, and for them to get to know us – who we are, what we do, how the policy works and how we can support them.
Risk Management Allowance (RMA): we work with clients to identify how best we help mitigate their risks. We are not limited by commercial factors, instead we have the flexibility to deliver pre-incident risk mitigation in line with what the client actually needs.
Quality assurance: we encourage the active inclusion of the broker and other subject matter experts in the crisis response process, to ensure transparency, best practice, the protection of the clients’ interests and a smooth claims process.

Enhanced security advisory

A unique market offering, clients can contact the Convex Response Team at any time for non urgent, routine security advisory, meaning we can support clients’ ongoing operations and help mitigate their operational security risks.

Enabling broader crisis resilience

Crises are the most serious challenges facing any organisation. We support clients in improving their resilience by providing inclusive access to the CYGNVS crisis management communication platform, for the life of the policy.

Find out more about CYGNVS