Claims

Providing an exceptional claims service is about being accountable to our clients and delivering when you need it most. We can’t eradicate the need to claim, but we can give you the security of knowing we have the expertise, resources and relationships to support you if the unexpected happens.

Our Approach To Claims

The Convex ethos is about always looking for ways to do things better – and Claims is no exception.

We are passionate about providing a claims service that is as efficient and effective as possible, aided by our investment in brand new systems and processes. If you need to make a claim, we will work closely with you to minimise the impact on your operations. To help us do that, we will always be fair and transparent – communicating clearly and working collaboratively with you to resolve any issues.

How To Make A Claim

If you need to report a claim or would like an update on an existing claim:

Please call +44 (0)20 3886 0560

Or email: [email protected]

Quoting your Convex policy reference number.